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Edit or Cancel an Order

Your orders

You can request to cancel your order if you see the option on the order in your Purchase History. If we can cancel the order, you’ll receive an email confirmation.

If you can't edit or cancel your order, most items are returnable. Review our return policy.

Cancel an Order

Use these steps to see if the item or order is still in a Processing status to request a cancellation.

  1. Select Account.
  2. Select Purchase History.
  3. Locate the order you want to cancel.
  4. Scroll to the bottom and select Request Cancellation, if available.

If you can't cancel the order, learn about our return policy or start a return in your account once you receive the item.

Edit an Order

There is a customized banner across the top of our homepage and in your Purchase History when you have items processing for pickup or delivery from your local store.

  1. Select Account.
  2. Select Purchase History.
  3. Select Edit items.

You can make the following changes:

  • Add or remove items
  • Increase or decrease quantities
  • Allow or disallow substitutions
  • Reschedule your timeslot
  • Choose a different store location

Changes could take the order total over or under the $35 threshold. We charge $5.99 for orders under $35 and remove the fee in the event the order total exceeds $35.

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