Kent Bicycles
Kent 20 In. Torpedo Kids Ebike, Electric Bicycle
USD$408.35
2.84 stars out of 32 reviews
32 reviews
USD$408.35
$408.35
Free overnigh delivery
FSA and HSA eligible
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ReportCustomer reviews & ratings
2.84 out of 5stars
(32 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/14/2021
Sue
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
05/21/2023
Battery died in less than an year
Stay away form this bike, Battery died in less than an year. I contacted the customer service for Kent and they suggested to buys a new battery worth $200 from their website. This is rediculas. I would expect the company to cover replacement for a faulty battery.
Piyush
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1.00 out of 5 stars reviewVerified Purchaser05/21/2023Misty
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1.00 out of 5 stars reviewVerified Purchaser05/21/2023Battery died in less than an yearStay away form this bike, Battery died in less than an year. I contacted the customer service for Kent and they suggested to buys a new battery worth $200 from their website. This is rediculas. I would expect the company to cover replacement for a faulty battery.Piyush
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1.00 out of 5 stars reviewVerified Purchaser02/09/2023Aboubker
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1.00 out of 5 stars reviewVerified Purchaser12/17/2022Average bike-Bad packaging-Worst customer serviceThe shipping box does not protect the bike during transit. I asked for help ordering a replacement wheel nut. This led to the worst customer service that I have ever experienced. Kent customer service is extremely unhelpful.Grant
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1.00 out of 5 stars reviewVerified Purchaser11/09/2022don't buy stopped working after 3 monthsI purchased this bike 3 months ago and now it stopped working I can't take the manufacturer and they are refusing to refund me the money this bike is nothing worth it's a piece of junk and it will stop working after 3 to 4 monthssavemoney
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1.00 out of 5 stars reviewVerified Purchaser09/15/2022Terrifying.THE BATTERY WENT UP IN FLAMES IN MY HOUSE! I bought this bike at a great price when it was on sale and bought 4 for multiple family members. Yesterday night the battery went up in flames! exploded in my house! The most terrifying thing is if I wasn't awake, I would have never noticed and only God knows what would have happened to my house. I threw the bike outside right away and take the fire out as wellSean
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1.00 out of 5 stars reviewVerified Purchaser08/01/2022Battery blasted!!! Don't buyBattery blasted and our whole garage was messed… Don't risk your life Don't buy !!! BewareBuyer
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1.00 out of 5 stars reviewVerified Purchaser07/25/2022JunkThis has not been used ONCE because the chain will not go on. It had not been used manually or with a battery. Also, we filled the tires twice, and they emptied. We thought we were doing something wrong, so we waited til friends were over to check it out. Then, when we went to return it, the return period had ended!!!TaraP
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4.00 out of 5 stars reviewVerified Purchaser07/21/2022It's a perfect e-bike for kids except batteryIt is a good entry-level e-bike for kids with good price. Power assistance is really powerful at large level, faster than the maximum speed I can reach manually. The battery is a problem. The first bike I ordered had dead battery when delivered. The replacement battery is difficult to get and the manufacturer sells at $200 as parts, which exceeds the price of the entire bike I purchased. The second one I ordered has working battery and I keep that one.RhettOU
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4.00 out of 5 stars reviewVerified Purchaser06/23/2022Good value, bad shipping.Great value at ~$150, kids enjoy it. Be prepared to tinker with it, as others have reported the shipping oftentimes damages the product. In my case: The derailleur attachment was bent and require some gentle straightening. I used an adjustable wrench to do it. Don't unscrew the derailleur while fixing it, but do remove the chain from it. The battery holder bots/threads were damaged. I had to re-cut the M5 threads and use new, better quality, bolts.Nicolae