Royal Gourmet

Royal Gourmet 30" CC1830S Charcoal Grill with Offset Smoker

$100.02
(3.26) 3.26 stars out of 19 reviews 19 reviews
$100.02
$100.02
Free overnigh delivery
FSA and HSA eligible
Royal Gourmet 30" CC1830S Charcoal Grill with Offset Smoker

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Customer reviews & ratings

3.26 out of 5stars
(19 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/02/2020
Amazing buy
I would give this more than five stars if possible. I love this grill! It's super easy to put together. The two tables and tool rack are so convenient. I also love that the charcoal tray is adjustable so you can change how close your food is to the coals. There's the charcoal tray and then a tray to catch the burned pieces so that they don't lay on the bottom of the grill. I haven't used the smoker yet, but I'm excited to.
VickiM08

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
04/29/2021
Arrives damaged and customer service is no help
I ordered it to use this weekend. It arrived Friday and it was clear there was scratches which was fine but as I was already 50 % done the lid wouldn't line up at all. I tried several times to align it better but nothing the lid is damaged. Customer service was useless in helping me solve the problem. Now i don't have a grill to use this weekend.
sherlie
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/22/2022
    Great customer service
    I have used the grill/smoker yet, planning to in the next week. But let me tell you about the customer service from this company. Bought this grill through Wal-Mart when I received it and put it together, discovered the side self was missing. Called the Royal Gourmet customer servive, explained the problem. young lady apologized for the inconvenience, took my information, five days later I received the item. No fuss. no problem. Real customer service.
    catdaddy0922
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/03/2022
    Good but broken
    We love this grill, however when we received it the temperature gauge prong was broken. Tried to call customer service and haven't gotten and single person to answer the phone to try and rectify this situation
    Jessica
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/14/2022
    First grill
    This grill is awesome! Put together in about an hour and a half it was simple following directions. I went outside and made burgers right away! Everything about the grill was great! Can't wait to use it again!
    Brandon
  • 4.00 out of 5 stars review
    Verified Purchaser
    09/28/2022
    Cheap descent grill
    Definitely a decent grill for the money. People in the reviews complaining about the lid melting off @ 600 degrees......why was your grill EVER near 600 degrees? If you're handy with tools, understand how to build things with basic instructions and have any sort of clue about how to actually grill with charcoal....get it and appreciate the cheap grill for what it is. Also, If you can't straighten a dent out or just dont want to...dont take the chance and trust the mail....buy it in the store and pick it up yourself. Mine was delivered flawless though.
    John
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/01/2022
    Junk!
    The entire lid fell off while grilling and the seller is giving me the hardest time with part replacement! dont waste your time buy a better product! Also less then a year old and its rusting!
    Amanda
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/05/2022
    Seems to be nice so far
    Assembly was pretty straight forward. It seems sold and durable, but only time will tell that for sure.
    Joshua
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/25/2022
    Parts don't fit
    I like the size, and the overall visual is okay. My problem is that some of the pieces are not aligned as they should be. For the main grill, the lid is not inline with with the lower part. As you can see from my pics, the lid extends out on the left. On the right, there is a gap between the lid and the bottom piece so that it will not close flush. The smoker door appears too big, so it doesn't close. The problem is that the way the door screws on has it too far over for it to close properly. Also the door latch is missing a bolt to screw it on properly. At this point, I don't want to purchase a new grill. I think I can make the grill lid work, but the smoker box is the main reason I purchased the grill in the first place. I will have to re attach the smoker door, so that it works, or end up not being able to use the box. I am very disappointed. I always read the negative reviews just so I know what may be possible on the bad side. Unfortunately parts not being cut/fitted right was one of the negative comments. In the end I contacted customer service to be told they could file a clam for me to return this one, and they would send a new one. I would have to take this one apart (I paid to have it put together), send it to them, wait for the replacement, and then have that one put together. Not acceptable. All I wanted was a replacement for the smoker door. (A friend pointed out the grill lid offset). I have purchase grills from Walmart before, and have not been disappointed until now. In the end they ended up refunding me, without me having to return the grill. (That's why they got a 3 and not a 2 or a 1).
    Marlow
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/21/2022
    DO NOT BUY!!!!!! POOR QUALITY! misaligned pieces and holes... dents.. smoke door wont stay shut
    wendy
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/17/2021
    Horrible grill
    the paint is peeling the lids already came off and its a horrible grill i will not buy it again and will be returning it this weel because its with in 90 days
    Jean
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/30/2021
    Setting up is a lot but….
    Okay where do I start… there's A LOT of pieces. The instructions are a little confusing but we used the images in the instruction book to figure it out. Wish it had 4 wheels instead of two. The side table/shelf and front table/shelf doesn't go down. If you would want it “down” you would need to unscrew them. This thing is heavy. When applying the wheels the piece they give you to keep them intact isn't going to cut it. We used keychain rings to secure it. It's a two person job. The smaller grill part the door can't really close so we improvised and we used a rubber band to help it close. It's a lot but these are important things to know. Other than all that…. When we finished setting it up it was very nice. For the price I guess it isn't horrible.
    ruth
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