Customer reviews
3.62 out of 5stars
(21 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
02/28/2021
I love my cruiser
Had a lot of issues with this bicycle because it took about a month for me too receive it after purchase. Then when it arrived there was damaged parts. However Walmart took care of the issues and I was able too buy order online replacement parts. Finally got my bike all put together just rode it yesterday and I love it!!!! So I'm giving 5stars because the bike is a beautiful bike and it rides well.
terella
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
05/08/2017
Cute But Horrible CS
My sister got this bike. Its cute and seemed decent but the bike seat broke after just 3 rides. Couldn't return to Walmart because she had decorated the heck out of the whole bike. Contacted Hyper and they said the seat isn't under warranty! The bike is only 3 wks old. Very poor customer service. Get a HUFFY. They will NEVER leave you hanging with needing a warranty part.
OceanDreams1979
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser07/23/2023Horrible ExperienceThe bike came without peddles and a seat . This Bike was for my daughter I wanted to give it to her for her Birthday . When calling customer service basically the agent said he could not assist me with sending me the missing parts . I need to return the item and re purchase it and hope this time I get a complete Oder . HORRIBLE EXPERIENCE. Not gonna purchase the bike !!! Bad experience and customer service ……Martha
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2.00 out of 5 stars reviewVerified Purchaser06/18/2023somewhat disappointedSeat is not comfortable at all. , Love the blue color, fender rubs against back tire but will try to adjust that again. Handle bars are a bit wider than I expected so that will be an adjustment.chris
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1.00 out of 5 stars reviewVerified Purchaser05/23/2023Danielle
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4.00 out of 5 stars reviewVerified Purchaser04/02/2023Perfect gift not all there!Not all pieces were in the box to complete the whole bike. The bolt to put the front finder on was not in the box. I went through the trash throughly, I even cut up the box that the bike came in so that I would be sure I didn't overlook something. So how are we going to rectify this problem? Am I going to the store for part for the finder or is someone going to contact me. The bike would be perfect it was complete!james
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5.00 out of 5 stars reviewVerified Purchaser09/08/2022Glad I bought this.I took my time to put this together, and I looked over the instruction book first. One person who reviewed this bike didn't know why the handlebars pointed down but it's because they are rotated down to ship flat in the box. You use the allen wrench to loosen the nut in the clamp and then you roll them up. As I assembled the bike, I made small mistakes and then went backMarion
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5.00 out of 5 stars reviewVerified Purchaser07/24/2022Great bikelove this bike. had to adjust a little. chain was rubbing and tire rubbing on fender. all good now and rides very smoothContent2Dream
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5.00 out of 5 stars reviewVerified Purchaser05/12/2021Love my Beach cruiserBicycle arrived damaged but I made contact directly with Hyper Bicycle company and they have replaced both damaged parts. I love it and glad I didn't return the Bicycle.JOSEFINA
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5.00 out of 5 stars reviewVerified Purchaser05/09/2021happy with my purchasebought two of these and would do it again....nice cruisers, comfortable, affordable, added a couple horns and playing like a kid againDiane
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2.00 out of 5 stars reviewVerified Purchaser05/05/2021Danaged!!!!Beautiful color!! But bike was packaged damaged. The box was In Perfect condition so it couldn't have happened during shipping. Both fenders have multiple dents and the wheels are bent. My brother could fix the wheels. I contacted customer service and they don't offer replacement parts for the bike. I would've had to return the entire bike. The bike is sold out and don't have an estimated time frim for restocking. It was supposed to be a mother's day gift.Shannon
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5.00 out of 5 stars reviewVerified Purchaser04/02/2021LOVE!Beautiful bike! So, so nice!! The paint came scuffed a little bit on one side, but it was for a birthday gift, so I didn't have time to exchange. Overall, very happy with it! The handle bars stick out wider than I was expecting, but recipient was very pleased with it!Unknown
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2.00 out of 5 stars reviewVerified Purchaser03/16/2021disappointeda bit disappointing. the fender had a dent in it, the wheels wobble and fenders rub. it was a birthday present and now have to spend money to fix tires which aren't adjusted at the spokes.Coffee
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5.00 out of 5 stars reviewVerified Purchaser02/28/2021I love my cruiserHad a lot of issues with this bicycle because it took about a month for me too receive it after purchase. Then when it arrived there was damaged parts. However Walmart took care of the issues and I was able too buy order online replacement parts. Finally got my bike all put together just rode it yesterday and I love it!!!! So I’m giving 5stars because the bike is a beautiful bike and it rides well.Rel
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5.00 out of 5 stars reviewVerified Purchaser02/28/2021I love my cruiserHad a lot of issues with this bicycle because it took about a month for me too receive it after purchase. Then when it arrived there was damaged parts. However Walmart took care of the issues and I was able too buy order online replacement parts. Finally got my bike all put together just rode it yesterday and I love it!!!! So I'm giving 5stars because the bike is a beautiful bike and it rides well.terella
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4.00 out of 5 stars reviewVerified Purchaser12/09/2020Beautiful ColorI ordered this bike over a month ago and just put it together a few days ago. The bike was relatively easy to assemble, and I am female. There is a helpful video on Youtube that I watched before putting it together. My only complaint is that the seat was NOT assembled as it was supposed to be in the manual and the video I watched. The seat was supposed to go onto the post and be tightened. Mine was in pieces. I put it together, but I am not sure it is correct. Other than that I am very happy. The bike is beautiful, the color of a grape jellybean!Goodie
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4.00 out of 5 stars reviewVerified Purchaser11/13/2020This bike is amazingly sturdy and rides smoothly.Beautiful bike. Very sturdy and rides smoothly. The reason for 4 stars and not 5 is that it arrived in a totally opened box with a dented back fender and a missing screw.Ginette
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4.00 out of 5 stars reviewVerified Purchaser11/13/2020This bike is amazingly sturdy and rides smoothly.Beautiful bike. Very sturdy and rides smoothly. The reason for 4 stars and not 5 is that it arrived in a totally opened box with a dented back fender and a missing screw.Ginette70
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1.00 out of 5 stars reviewVerified Purchaser05/08/2017Cute But Horrible CSMy sister got this bike. Its cute and seemed decent but the bike seat broke after just 3 rides. Couldn't return to Walmart because she had decorated the heck out of the whole bike. Contacted Hyper and they said the seat isn't under warranty! The bike is only 3 wks old. Very poor customer service. Get a HUFFY. They will NEVER leave you hanging with needing a warranty part.OceanDreams1979
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5.00 out of 5 stars reviewVerified Purchaser04/03/2017Soo Happy great price!I have a house in Florida and knew I had to buy this adorable bike! The color "seafoam" is better in person as you can see in my photo.kierstenicole
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1.00 out of 5 stars reviewVerified Purchaser02/27/2017Missing partThe bike was missing the bolt that you mount the front fender with. On the box it said do not call Walmart to call Hyper's customer service. I did and was told after 2 days calling, emailing and explaining it to the customer service "rep" I was told that the Hyper bike company does not have a replacement bolt. She was very rude and seemed to not care about the customer. We will not buy any of their products in the future. As far as Walmart's online ordering is concerned it worked as expected and the Walmart sales people were very helpful.Lmpatt3
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5.00 out of 5 stars reviewVerified Purchaser02/20/2017Great BikeCan't beat it for the moneymoleman