Customer reviews
3.95 out of 5stars
(21 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/11/2023
Awesome Griddle Grill
This griddle grill works and looks so awesome!! It's a lot better then using a regular grill. I love the air frier too. Very nice!!
Chris
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
05/14/2022
Worked great until it was covered for winter.
I've had this grill for less than a year. Used it last summer. Cleaned it at the end of the summer and put the Blackstone cover that I bought for the grill as well over it for the winter. I just pulled the cover off of it and opened it up and the whole griddle is peeling and rusted everywhere. I seasoned it as directed per the manual and my mother's direction. So I don't understand why the whole non-stick surface is rusted and peeling after being under a black stone cover.
Jonas
14 reviews
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3.00 out of 5 stars reviewVerified Purchaser06/10/2023Holly
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5.00 out of 5 stars reviewVerified Purchaser04/11/2023Awesome Griddle GrillThis griddle grill works and looks so awesome!! It's a lot better then using a regular grill. I love the air frier too. Very nice!!Chris
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4.00 out of 5 stars reviewVerified Purchaser02/18/2023Works great but instructions are AWFULI got the 28” with air fryer today. Problems: 1-the instructions for the side tray said use M5x15 screws. NO! They do not fit. It uses the M6x15. The M5x15 are used for the air fryer handles. 2-one of the M6 flange nuts for side top was missing (the piece is useless without it) 3-the spacer for the metal cover will not tighten down on one side leaving it feeling a bit loose 4-the instructions calls for a “hex nut” and the packaging is labeled “lock nut” 5-the instructions for the air fryer operation is GARBAGE. No where in them does it say “one side is air fryer, the other is warmer”. I had convinced myself it was broken. I had to go to YouTube to find out it does not have 2 fryers. It sounds petty, but good grief! Can you not afford to proof check your instructions or have a QC to be sure all the pieces are in the package?? On a bright note, it cooks great.Tjgill01
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2.00 out of 5 stars reviewVerified Purchaser01/04/2023debra
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5.00 out of 5 stars reviewVerified Purchaser09/05/2022Great Improvement over 'open' grills!!Love this griddle! We are serious health food advocates and this can cook things healthier, by more 'graceful' cooking (no direct flames) as long as you pallpark the heat, so you get less charring (that I would cut off as it is not healthy to eat the black stuff) I use LARD and coconut oil only. The edges of the griddle do not run as hot, so you don't have ALL that surface at the same temp, but you can use that area to keep things warm, and not removing from grill. The QUALITY of griddle overall is VERY good! The cook surface is nice and thick, and all the parts went together very well. (Albeit there is a mistake in the manual--Use the black/bigger screws to attach the side supports for the shelves-NOT the smaller silver screws--they are for the air fryer!!). Impressed with the air fryer, it works well. And all stainless steel parts used where food touches.Richard
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2.00 out of 5 stars reviewVerified Purchaser08/11/2022With the right parts, it could have been great!Threading for screw holes on the side shelf brackets are too large, Or screws are too small. Screw won't tighten. Tried all 8 holes with every screw provided and none of them would tighten, making it impossible to assembled completely, but unable to repackage.Mdaner
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2.00 out of 5 stars reviewVerified Purchaser07/17/2022Fair Product, Needs RedesigningFirst, I will mention the good things: The assembly was fairly easy. All items lined up and fit as they should. I really appreciate the advertising paper being magnetically attached and not with glue that you have to remove. Now, the bad things: 1) The wheels come with the brakes engaged. This created a dimple on the wheel. When the grill was fully assembled, it rolled with a "thump-thump-thump" where the wheels were flat-spotted. This really seemed to cheapen the assembled grill. Suggestion: package the wheels with the brakes released. 2) Following the instructions for seasoning the cooking surface, I noticed the center part of the grill becoming very hot, over 500º while the outer edges remained just over 300º. This creates a very inconsistent cooking surface that is difficult to manage. I fully expected the grilling surface to be more consistent in temperature over the surface. One thing is certain, do not expect your food to cook like in the pictures of the advertising. If you lower your center temperature, the outer grill surfaces will be much cooler and not cook properly. Suggestion: add additional heat-dispersement under the grill and increase the grill thickness. Also redesign the burners so that the heat is evenly dispersed. 3) I operated the air fryer to remove and burn off the access oils from manufacturing. When I first turned it on, the fan vibrated and made a loud rattling sound. As it ran for a few minutes, more rattles appeared. I removed the back and removed the motormixerdude
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5.00 out of 5 stars reviewVerified Purchaser05/28/2022Blackstone is the way to go!Directions for set up were very basic but adequate. I wish the booklet had more cooking and cleaning ideas, but you tube vidios got me going.Dan
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1.00 out of 5 stars reviewVerified Purchaser05/14/2022Worked great until it was covered for winter.I've had this grill for less than a year. Used it last summer. Cleaned it at the end of the summer and put the Blackstone cover that I bought for the grill as well over it for the winter. I just pulled the cover off of it and opened it up and the whole griddle is peeling and rusted everywhere. I seasoned it as directed per the manual and my mother's direction. So I don't understand why the whole non-stick surface is rusted and peeling after being under a black stone cover.Jonas
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5.00 out of 5 stars reviewVerified Purchaser03/25/2022BlackstoneI cook everything on this. Love it!!Tyler
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4.00 out of 5 stars reviewVerified Purchaser11/14/2021Perfect GriddleThis thing is a beast and cooks entire meals in one quick sitting! I am sold on Blackstone products. The air fryer was what I was really skeptical about but the two cooking drawers work flawlessly. For crispier fries, spray a light coat of oil in the drawers and on top of the fries. My only negative is the price and the unavailability in local stores.David
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3.00 out of 5 stars reviewVerified Purchaser08/23/2021Dang Stickers!!!Waiting to use! We got this assembledRamona
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4.00 out of 5 stars reviewVerified Purchaser06/09/2021lacking instructionsair fryer instructions are not clear. for example, is gas needed to run the air fryer or does it run just on electricity? some utube instructions state gas burner is needed. it would be great to have clear information on the unit.texas cooking
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3.00 out of 5 stars reviewVerified Purchaser06/05/2021Bent piecesWe have tried this out yet. Although when putting the grill together we had a couple different parts bent up (the bottom piece and a side piece).Unknown
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5.00 out of 5 stars reviewVerified Purchaser05/23/2021Love my BlackstoneWell built and quick to master. Just the right size for us. Great way to for large or small projects.DTPM
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5.00 out of 5 stars reviewVerified Purchaser04/26/2021Fantastic buy!!This is a well built absolutly fantastic unit. Instructions and assembly great. packaging great.Materials and construction outstanding! I have used the unit considerably sense buying it and love every aspect of the unit. 28 inch griddle is a great size.Anthony
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5.00 out of 5 stars reviewVerified Purchaser04/15/2021Perfect size for small to medium familiesQuite the little unit, I have a couple cooks in mine now, and it has been great! Delivers tasty food and fun to cook with. Easy clean up too! The air fryer works, albeit a touch slower than our ninja air fryer.Chris
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5.00 out of 5 stars reviewVerified Purchaser03/24/2021ExcellentThis is the greatest grill I have ever owned. So many options to choose from, and so many different things you can cook on it. I will never own another grill. Blackstone is the way to go.TONI
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5.00 out of 5 stars reviewVerified Purchaser01/03/2021Black stone grillGreat product, easy to put together , highly recommendJohn
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5.00 out of 5 stars reviewVerified Purchaser12/31/2020Very happy hubby !I got a text from my hubby back in Nov. telling me this Blackstone 28" griddle was all he wanted for Christmas. After I regained consciousness (he's NEVER given me any clues or hints before) I wasted no time buying it. He had originally chosen the 28" Adventure and after buying that one I discovered this one with air fryer and warming drawer. Sooo he got this one and every meal since assembling in our living room has been cooked on this griddle ! EVERY MEAL since Christmas and they've all been amazing. If I could rate it a 10 I would just for seeing the joy on his face ! Thank you Walmart and Blackstone850Strong