Customer reviews
2.9 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
03/19/2021
worth the money
Better than i thought. Very happy
When I saw online for the price I thought it was going to be crap, but when arrived first this I noticed was how heavy it was. It was easy to install. And to my surprise easy to program my password. Door locks automatically once closed but you can take that feature. Even has a bright blue lighted key pad.
Highly recommend
Blueiiiizz
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
01/13/2020
Defective yet again
Missing pieces. This is the se ond one that i have ordered and it does not work, this time there are parts missing to it , which tells me that it isnt a new product that was sent to me.
Candiw
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser04/29/2023louis
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1.00 out of 5 stars reviewVerified Purchaser03/29/2023Absolutely terrible waste of time %26 moneyIt's difficult to install %26 i was locked in and then locked out the first 2 times i closed my door. I don't recommend this product for anyone.Nickys04
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1.00 out of 5 stars reviewVerified Purchaser03/06/2023meltedwhen i put in the batteries it started to get super hot and began to meltJamie
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1.00 out of 5 stars reviewVerified Purchaser03/04/2023bad lockThe locking function only works 50% of the time upon purchase, meaning there was a 50% chance every time I closed the door I would hypothetically not be able to get back inColin
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1.00 out of 5 stars reviewVerified Purchaser12/18/2022Doesn't workIt doesn't work. Very poor quality on internal parts - electrical parts and wires wew secured using glue instead of solder like the should be.Ryan
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5.00 out of 5 stars reviewVerified Purchaser09/06/2022Great ValueGreat value for Money. Works well with good instructions.ROBERT
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1.00 out of 5 stars reviewVerified Purchaser08/30/2022I believe this is a good product if new.Doorknob looked new, but upon reading the instructions the emergency battery back up kit was missing and it said battery's are not included and there were already battery's installed. I couldn't get it to connect to Bluetooth by scanning the ar code or manually so it was definitely used.Uggh
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5.00 out of 5 stars reviewVerified Purchaser06/22/2021Pescador
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5.00 out of 5 stars reviewVerified Purchaser05/23/2021We install these on every rentalWe use this lock (in its various colors) on every rental property and on all of our personal exterior doors. It works like a charm and the entire family loves them! Must buy!Raven
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5.00 out of 5 stars reviewVerified Purchaser03/19/2021worth the moneyBetter than i thought. Very happy When I saw online for the price I thought it was going to be crap, but when arrived first this I noticed was how heavy it was. It was easy to install. And to my surprise easy to program my password. Door locks automatically once closed but you can take that feature. Even has a bright blue lighted key pad. Highly recommendBlueiiiizz
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5.00 out of 5 stars reviewVerified Purchaser03/04/2021Great ValueThis is a great option for our interior garage door. Works well. Nicely constructed. Easy to install and use.Bridget
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5.00 out of 5 stars reviewVerified Purchaser02/24/2021I'm happy with itJust a great product at a great price. Does what it says. Looks great and offers many nice options, like multiple codes, temporary code and more. Has a detailed instructions on how to set up codes and all but would be nice if they had included a picture of how to put batteries and assemble. Takes a min to figure outUnknown
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1.00 out of 5 stars reviewVerified Purchaser01/29/2021Don't BuyI'm giving this a one only because it doesn't warrant any stars ... this is the worst piece of junk I have ever purchased . In 9 months I went thru over $100.00 worth of batteries this lock doesn't open 95% of the time that's correct maybe 98% what a pain in the neck .I just found out that I got it thru Walmart not Amazon five mins ago. If I knew I would have sent it back a month after I purchased it.gail
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1.00 out of 5 stars reviewVerified Purchaser01/04/2021Bad customer servicePurchased 2 door knobs less then 5 months ago. One of the door knobs has worked perfectly but I have had nothing but trouble with the second door knob. Turbolock customer service was absolutely awful. Their customer service was rude and unhelpful. It was very discouraging. Be very cautious before ordering a turbolock product.Jenny
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5.00 out of 5 stars reviewVerified Purchaser11/05/2020Key -less entry door knobI really wanted the oil brushed bronze, but this lock was cheaper (same price as chrome color) so no big deal, wasn't worth paying extra for. We recently had a need to lock a closet and this devise is perfect. I have 2 more at work and two at home. I have a hard time turning the knob because I have arthritis, but the devise is forgiving and you can resubmit the code and try with two arthritic hands. Never any problems.98Northwood
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3.00 out of 5 stars reviewVerified Purchaser09/07/2020K
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3.00 out of 5 stars reviewVerified Purchaser05/02/2020Stopped working after 3 weeks..locked us outThe lock worked great for about 3 weeks, then stopped responding to the buttons, which locked us out of the house without a way to get back inside. We changed the batteries and did a hard reset, but it still wouldn't work. Since there is no physical key entry to use as a backup, I wouldn't recommend this lock.Karen
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4.00 out of 5 stars reviewVerified Purchaser04/23/2020Convenient and affordable, but handle w/careI bought 4 of these and so far I really like them. Although, I did have to return 2 of them due to them being defective and not working. Then I ordered 2 more and those work just great! As they do warn you in the instructions to handle the wires carefully when setting up...as it could cause malfunction/disconnection. This could have happened with the 2 that I first tried using. So I recommend to be extra cautious when assembling. It is very easy to assemble and everything worked and was easy to set up codes. I would highly recommend these if you don't want to make any changes to your originally door. Very convenient, easy and affordable way to provide a secure door. The material seems very sturdy and durable with a modern look.Shaleena
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1.00 out of 5 stars reviewVerified Purchaser01/13/2020Defective yet againMissing pieces. This is the se ond one that i have ordered and it does not work, this time there are parts missing to it , which tells me that it isnt a new product that was sent to me.Candiw
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4.00 out of 5 stars reviewVerified Purchaser02/23/2019Love it!Quick to install, so far works great. Instructions are eays to follow, but one item in the kit isnt labled in the instructions so I still have no clue what itâs purpose is. Thatâs the only reason for taking away 1 star.FryingQueen