Back to Expert Grill 5 Burner Propane Gas Grill with Side Burner

Customer reviews

2.8 out of 5stars
(20 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/15/2020
Very Pleased
Arrived on time, easy to put together, took about 2 hours with my morning coffee. It looks great and rolls well on the casters, which is important to me. Good unit for the price especially if it last 4-5 years. Normally, that’s the average time before the heating units start to deteriorate. Not much negative to say right now, we’ll see how it holds up being outside all year.
ARock

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
06/27/2021
Not Original American Quality
The day I set it up and got it put together took approximately 2 hours. I realized the last piece to put on has a huge dent. I can see my box was damaged in shipping. The thermostat is broken, crooked and inaccurate. We took the thermostat apart to try to keep it from dragging on the glass and underneath of the needle. High temperatures was dragging on the glass and low temps on the backside. There is no middle ground for it, due to it twisting to become closer or farther from the glass or backside. The construction on it is stupid. It's on a spring. The metal clips broke when trying to put it back together. This was a father's day gift for my fiance, it shipped 4 days before father's day and we've had it under the garage under a grill cover, never in the open elements and it is already rusting on the outside of the lid. We've only cooked on it 4 times.
stormilee
14 reviews
Filter by:
Sort by:
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/15/2023
    Dented grill
    Do not recommend buying online. Maybe in store but even then not sure. He came dented took 2 hrs and then some to put together. To get fully refunded we would have to take it apart and put back in the boxes otherwise they wouldn't take it back.
    Jenna
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/30/2023
    Drip Pan cuts like Razors !!!
    Put the grill together with my son, was fairly easy. Be very careful of the drip pan. That stamped sheet metal sides are like razors and I sliced my hands in 3 places. Very upset and I'm in talks with my attorney as we speak. I can't believe no one QC is done with this product. My attorney will be in touch
    Benjamin
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/18/2023
    Arrived damaged!
    Arrived damaged and haven't heard back from customer service on a return. Went into the store the customer person said it was “grey out” on her end and couldn't do a return. Took down my information and I've never heard back. She was supposed to follow up with the lead customer service manager.
    Jeff
  • 2.00 out of 5 stars review
    Verified Purchaser
    02/14/2023
    Very disappointed
    Set it up no problems.. looks amazing.. tried to move it and the whole burner side came Off and can’t get it back on … for the price I could have gotten a better grill.. very upset because I am a huge griller.. waste of my money!!! Very cheaply made.. I didn’t even pull it hard at all, I had it on plywood to move it!!
    CeeCee
  • 2.00 out of 5 stars review
    Verified Purchaser
    11/13/2022
    Buy an American one- that is already assembled
    The instructions are garbage. Be prepared to spend hours switching parts around as there is nothing but pictures that can be confusing at time. Once you factor in the time of assembly - for me at least, it would have been worth it to buy an American Brand that was already assembled. I wanted a cheap one for a year.. Until my pool deck is built which will have an outdoor kitchen. Not worth the hrs of assembly and confusing instructions.
    Brandon
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/02/2022
    damaged!!!!!
    I was really skeptical about getting something this large in the mail did I not wanting to get a damage but I thought I'd try it for the first time unfortunately by the time I got it attached it had a dent in it then I look on the side of the box and the dent was the exact same spot of where it was located on the grill I'm so disappointed I already put this girl together and I'm already ticked off!!!! grill looks really nice and what not if anything I just rather get discounted this is going to be horrible to deal with return wise this will be the last time I order something large
    han
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/30/2022
    Dent!
    DENT! after I assembled it, I realized that the front cover has a dent im the corner! That's the problem buying from Walmart, they have so much inventory and the boxes are damaged the products are having dents. I am going to reach out to my credit card company to work it out for me. other than that the product is fine. you get what you pay for. I have just installed it and I will update this review again pending my damage issue and let's see how it works
    Kavita
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/11/2022
    I like cast iron grates. Take it apart for cleaning. The only thing wrong with the grill was done in shipping it had a bend where the top joined the bottom, it had the paint flecked off and I worry about it rusting there.
    Kathy
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/30/2022
    Bbq
    Was received damaged, but was needed asap so kept it. Easy to assemble
    Tracy
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/12/2022
    very disappointed ☹️
    i baught this for my husbands birthday and not only the box was torn and dented, opening it he was excited, as i was watching him take everything out i noticed the bottom frame and side pieces were bent. i dont know if it was like that at the store or the delivery truck did it but this is ridiculous
    Tiffany
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/27/2021
    Not Original American Quality
    The day I set it up and got it put together took approximately 2 hours. I realized the last piece to put on has a huge dent. I can see my box was damaged in shipping. The thermostat is broken, crooked and inaccurate. We took the thermostat apart to try to keep it from dragging on the glass and underneath of the needle. High temperatures was dragging on the glass and low temps on the backside. There is no middle ground for it, due to it twisting to become closer or farther from the glass or backside. The construction on it is stupid. It's on a spring. The metal clips broke when trying to put it back together. This was a father's day gift for my fiance, it shipped 4 days before father's day and we've had it under the garage under a grill cover, never in the open elements and it is already rusting on the outside of the lid. We've only cooked on it 4 times.
    stormilee
  • 1.00 out of 5 stars review
    Verified Purchaser
    06/26/2021
    Buyer beware. It will rust. Garbage grill dont buy
    The drip pan rusted after a few months of use. Hard to believe they didnt use better materials. Do not waste your money on this complete piece of garbage.
    Nachman
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/18/2021
    Expensive in the long run
    The main reason I bought this grill was for the warranty but that wound up being a mistake. I have had the grill for 5 months now covered on a patio and it has started to rust on both the stainless lid and the grill body itself. After a month of no one returning calls or emails I finally got the word today that rust is not covered on the warranty. Rust, which is prevalent on cheap metals, is not covered by the warranty so do NOT mistakenly think that it is, which is a huge disappointment. What is covered? I don't know but the main issue with grills is rust and corrosion and it is NOT covered so buyer beware. Don't let your Next Grill be a NexGrill which is the manufacturer of this grill, among other brands as well. Do your research.
    Greg
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/15/2020
    Very Pleased
    Arrived on time, easy to put together, took about 2 hours with my morning coffee. It looks great and rolls well on the casters, which is important to me. Good unit for the price especially if it last 4-5 years. Normally, that’s the average time before the heating units start to deteriorate. Not much negative to say right now, we’ll see how it holds up being outside all year.
    ARock
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/12/2019
    Save me a lot of cooking time
    I have never owned a gas grill till now. I have used charcoal and a chimney starter for over thirty years and this grill does save me a lot of time. This assembly is much easier if you have two people to carry the box where it needs to be set up. I got home and it was at my gate, the box had some damage to it, so I was not sure of the condition of the grill itself. I opened the box and transported the pieces to my deck for assembly. My grill did not come with assembly instructions, so a quick search from their website and downloaded the instructions. It took me about an hour to assembly the grill. I did have to have a small ballpeen hammer on hand to straighten out a few bent pieces, luckily they are not visible. Assembly was a breeze and I had to purchase a cylinder of propane, I took a few of the parts the would come in contact with the food and gave them a quick wash with a mild detergent and let them dry. After purging the air from the system and allowing the grill to heat up and burn off any assembly residue, on went the meat. I had to experiment with the burners to get to my heat that I needed and then it stayed at that temperature without having to make a lot of adjustments. If we want a quick meal, turn it on let it sit for about ten minutes and start cooking. Everything came off the grill evenly cooked and was quite tasty. I love the large control knobs on the front, very easy to operate for my size hands. Clean up was very easy as shown by the side burner, it came in handy for the beans. Can't complain about anything on the grill, other than no assembly instructions. Waiting on Memorial day weekend to really run it through it's paces.
    Jeff
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/09/2019
    Many features, lightweight
    The Expert Grill 5 Burner Gas Grill with Side Burner is very easy to assemble with very good instructions. It took about 3 hours to assemble. This grill is quite big, but it is not bulky. The parts are very lightweight, so I rated durability a "4". This attractive grill looks regal on my deck! I'm not crazy about using propane, but my husband says it is so much quicker and easier than the charcoal grills. There are 5 stainless steel burners on top of the grill as well as another stainless steel burner on the side for side dishes. All of the cooking grates are heavy duty cast iron. There is a removable drip tray under the burners in the compartment that holds the propane. The easy-to-use dials make it extremely easy to operate the grill, as simple as your kitchen oven. Clean up is a breeze with the easy to remove drip pan, the removal casters that can be cleaned and stored, and the stainless steel lid. The only item you need to make this complete is a nice cover.
    mamislade
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/07/2019
    Great Looking and Grillin'
    The Expert 5 Burner Gas Grill w/ Side Burner is so far great. It not only looks awesome it grills great. I haven't had a chance to use it only twice as it's been raining and my husband had just found time to assemble it. The assembly was not difficult , took only about 1 hour to assemble once all parts were removed from well packed box and all were checked, that took longer than actual grill assembly ! The grill itself has exactly what it states , 5 burners on the inside grill all controlled individually by their own knob (which has from low to high) and this grill has a temperature gauge too. The burners are each 10,000 BTU and a side burn burner which is really nice for cooking anything from veggies to soups. Lets write about the grill itself : The grilling surface / grids are cast iron , the front face panel where knob controls are and the cover are stainless steel panels, the rest is made of a sturdy well quality made steel/black coated. I like that it has a space to keep the LP tank , it goes inside the doors below the grill. One of the best features are the removable burner covers and grease tray , which make for easy cleaning. My old grill had neither. I really like the 3 hooks on the L side of surface top (work space) that holds my grilling utensils. Easy to move as all 4 wheels swivel , no pick up and push necessary. The grill ignites immediately and heats up very fast. It cooks evenly and I love that you can cook up to 5 different foods at the same time but at different temps or all at the same if cooking for a crowd. This grill is quality made and very unique in style , a great addition to any patio or deck. Happy Grilling !
    tlyn57
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/07/2019
    Quality grill!
    We have never been grillers. Oh sure, we have had several small charcoal grills in our 57 years of wedded bliss and decades ago I vaguely remember a Coleman stove we had when we took the kids camping but never anything like this beauty. I understand that it is at the low end price-wise of grills but we can't image how one could be much better even if you paid more. Assembly did take over 3 hours and my husband is good at that kind of work but he was very impressed with the parts. All were precision made and fit perfectly. The instructions left much to be desired, no words, only pictures. Guess that saves in translation but all in all followabel for him. He did say that the assembly video on the Walmart site about this grill was very good and a help to him. One hint, the picture 26 in the installation manual is upside down. Took a bit for him to figure that out but he did. After the last piece was put in place and the gas hooked up he turned on the burners and they worked like a charm. Perfectly. The four hotdogs that we had for our first meal looked rather lonely on that giant surface but we filled it a little more in the evening with ground steak patties and sauteed vegetable. We are enjoying our grill and if you get one I am sure you will too. It is quality made.
    ljm1
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/05/2019
    Time to plan a party
    This grill arrived and I wasn't home so it was left in the driveway. It weighs a ton and I had to wait for my husband to bring it inside out of the rain. It was very well packed in the box and nothing was rattlling around to my surprise!! There are dozens of pieces to connect to put this grill together and HORRABLE directions!!! The directions do not reflect the correct way to assemble this grill. They are backwards left is right and right is left!! There are even some bolts that do not line up. My husband is very machinical and he too ran into problems!! At the and 2 plus hours later the grill was ready to go!! My word of advise to anyone who decides to buy this grill, if you have the option to have it assembled for you, before delivery it would be well worth it!! The grill once assembled is great. Seems to be very well made and has a very large surface to cook a feast for the neighborhood!! We do a lot of entertaining and this grill can easily handle a huge guest list. I like the fact that the propane tank is stored underneath and out of the way. Another reallly nice feature is if you decide to light it with a match, there is a special chain with a place on the end to hold the match in place to start it. All the burners have self ignitors if you prefer. After I am done grilling, I just let the grates continue to heat and they burn off the surfaces so next time you grill, your cooking surface is clean and ready to go. I really like this grill and if you grill often and have an army of people to feed, this grill is just what you need. Also it is on wheels so you can move it 's location to what ever works for you!!
    misscakes
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/04/2019
    BEST GRILL EVER
    This is by far the nicest grill that I have ever owned . The box was very heavy and it took two people to move and unpack. We started assembly right away which This is a new Expert Grill 5 Grill with Side Burner took the two of us about an hour and a half. The assembly instructions were not written out, just pictures so I did not like that because they were hard to understand. But for the good part on the Walmart Site there is a video of step by step instructions that will make assembling a breeze.This is a very nice grill with a Stainless Steel Hood with built in thermostat. The five main burners are 10,000 BTU's each and the side burner is 12,000 BTU's. It also has a warming rack above the cooking area and they are large enough to grill 25 burgers once. This is Great. There is locking casters on each leg to keep it from moving around while cooking. I also like the double doors that hide my propane tank. But my favorite part is the cooking area consist of two Cast Iron Cooking Grates instead of and I will have it for years to come. I recommend this grill and think you will love it as much as I do.
    hotstuff57