Customer reviews
2.09 out of 5stars
(22 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/09/2020
larry
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
12/05/2022
Jessica
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser03/31/2023Best Grill I've PurchasedThis grill/griddle is the best outdoor grill I've purchased! I was hesitant because I always wanted the 36" griddle but I like the grill addition. It's a must have!Ryan
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3.00 out of 5 stars reviewVerified Purchaser03/31/2023Damaged packaging/damaged grillPackaging on item was broken, retakes, exposed and when package was opened in one end you can see the damaged corner and what looks like some tried to buff out a scraped area - we have not taken anything out to see what your company feels they cans do about it - I will included photos of the box as delivered and the damaged areas and will be waiting for your replyNancy
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1.00 out of 5 stars reviewVerified Purchaser03/23/2023Came bent in 2 places one on the leg.Item came bent and we were wanting to use it for the weekend ordered. Dissapointed since this is the first time ordering online. Hope we can try and fix, otherwise we will have to return.valerie
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2.00 out of 5 stars reviewVerified Purchaser03/18/2023Good price but only if the product is not damaged.Bought it with excitement and after having to return two of them I choose not to try a third time. Both times the grill was delivered damaged. Unfortunately the grill relies on rivets for connection points and those failed in both cases. I instead bought a different model.Trisha
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1.00 out of 5 stars reviewVerified Purchaser03/10/2023DamagedIt was damaged when we got it feel we should get a discountWendy
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1.00 out of 5 stars reviewVerified Purchaser03/08/2023ordered twice returned twiceI ordered this item twicejami
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1.00 out of 5 stars reviewVerified Purchaser12/05/2022Jessica
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1.00 out of 5 stars reviewVerified Purchaser08/20/2022BUYER BEWARE…THEY WILL SEND YOU A USED GRILL!!I was sent a used grill…there is grease residue on the griddle the wheels are used and the griddle has spots not to mention the packaging was horrible!! I will be returning this grill and getting my money back!!shanelle
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3.00 out of 5 stars reviewVerified Purchaser07/27/2022Buyer bewareThis was the second Blackstone Duo grill that I purchased from Walmart The first one was Damaged so I returned it , The second one that I ordered had some damage but I decided I could straighten it out which I Did ,I am not blaming Walmart,I believe Blackstone has a problem with packaging reinforcement to withstand the shipping from overseasJeffrey
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2.00 out of 5 stars reviewVerified Purchaser06/05/2022Works good but arrived dented upItem can damaged. Works good but disappointed it's dented upMelanie
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3.00 out of 5 stars reviewVerified Purchaser05/28/2022Jason
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1.00 out of 5 stars reviewVerified Purchaser05/21/2022DamagedOrder came with damageLt
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3.00 out of 5 stars reviewVerified Purchaser12/28/2021It was okay the delivery was late tooThe only part that I seen I didn't like that it came very greasy like it been usedrafaela
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1.00 out of 5 stars reviewVerified Purchaser04/16/2021Kristina
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2.00 out of 5 stars reviewVerified Purchaser03/27/2021Damaged late productI love the grill but it was late being delivered and it was damagedDanielle
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1.00 out of 5 stars reviewVerified Purchaser01/17/2021maria
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5.00 out of 5 stars reviewVerified Purchaser01/13/2021Perfect combo! Would buy again! Super love this!In love with the product! Have cooked so many things on it so far! Bought the charcoal combo since we love charcoal and it is PERFECT, so well made!Jennifer
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1.00 out of 5 stars reviewVerified Purchaser01/09/2021Never again will I get a big item from WalmartBox arrived beat up like it just survived a war. The actual pit was bent and was missing pieces. I felt horrible as this was a Christmas gift for my father.OCTAVIEA
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2.00 out of 5 stars reviewVerified Purchaser12/31/2020Nicole
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1.00 out of 5 stars reviewVerified Purchaser12/12/2020Terrible quality!This is a cheaply made piece of crap. I didn't get halfway through assembly because many of the screw holes don't even line up; could not attach lower shelf at all, which includes the propane tank support. There are several bad welds in the metal also. If I can't even assemble the product, why should I trust this thing to not blow up in my face while in use?ashley