Back to Blackstone Duo 17" Propane Griddle and Charcoal Grill Combo

Customer reviews

2.09 out of 5stars
(22 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/09/2020
So far I Love this grill. I would like to see it have a lid one for each side. I was able to order a lid for the griddle side and with some ingenuity made it work.
larry

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/05/2022
Just assembled today, first initial use, paint peeling from front and back of charcoal grill
Jessica
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    03/31/2023
    Best Grill I've Purchased
    This grill/griddle is the best outdoor grill I've purchased! I was hesitant because I always wanted the 36" griddle but I like the grill addition. It's a must have!
    Ryan
  • 3.00 out of 5 stars review
    Verified Purchaser
    03/31/2023
    Damaged packaging/damaged grill
    Packaging on item was broken, retakes, exposed and when package was opened in one end you can see the damaged corner and what looks like some tried to buff out a scraped area - we have not taken anything out to see what your company feels they cans do about it - I will included photos of the box as delivered and the damaged areas and will be waiting for your reply
    Nancy
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/23/2023
    Came bent in 2 places one on the leg.
    Item came bent and we were wanting to use it for the weekend ordered. Dissapointed since this is the first time ordering online. Hope we can try and fix, otherwise we will have to return.
    valerie
  • 2.00 out of 5 stars review
    Verified Purchaser
    03/18/2023
    Good price but only if the product is not damaged.
    Bought it with excitement and after having to return two of them I choose not to try a third time. Both times the grill was delivered damaged. Unfortunately the grill relies on rivets for connection points and those failed in both cases. I instead bought a different model.
    Trisha
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/10/2023
    Damaged
    It was damaged when we got it feel we should get a discount
    Wendy
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/08/2023
    ordered twice returned twice
    I ordered this item twice
    jami
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/05/2022
    Just assembled today, first initial use, paint peeling from front and back of charcoal grill
    Jessica
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/20/2022
    BUYER BEWARE…THEY WILL SEND YOU A USED GRILL!!
    I was sent a used grill…there is grease residue on the griddle the wheels are used and the griddle has spots not to mention the packaging was horrible!! I will be returning this grill and getting my money back!!
    shanelle
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/27/2022
    Buyer beware
    This was the second Blackstone Duo grill that I purchased from Walmart The first one was Damaged so I returned it , The second one that I ordered had some damage but I decided I could straighten it out which I Did ,I am not blaming Walmart,I believe Blackstone has a problem with packaging reinforcement to withstand the shipping from overseas
    Jeffrey
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/05/2022
    Works good but arrived dented up
    Item can damaged. Works good but disappointed it's dented up
    Melanie
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/28/2022
    The igniter doesn't work and I have to light the griddle with a lighter. The cover recommended for the grill on Walmart.com doesn't fit the grill and I will have to buy a bigger cover. So far the griddle works good but I have not used the charcoal grill as it did not light.
    Jason
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/21/2022
    Damaged
    Order came with damage
    Lt
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/28/2021
    It was okay the delivery was late too
    The only part that I seen I didn't like that it came very greasy like it been used
    rafaela
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/16/2021
    I will never buy something like this before. It's junk, I've used the griddle part once now it's rusted.
    Kristina
  • 2.00 out of 5 stars review
    Verified Purchaser
    03/27/2021
    Damaged late product
    I love the grill but it was late being delivered and it was damaged
    Danielle
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/17/2021
    Love this grill but my big issue is they sent me a used grill which i wasnt informed about there was stuff already put together and under the grill where you connect the leg is bent :( we are currently putting this together hopefully it at least works. I would recommend this item but of course not if they sent it to you damaged i just seen another part bent :( so is this why it was on sale but it did say holiday sale not refurbished or used
    maria
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/13/2021
    Perfect combo! Would buy again! Super love this!
    In love with the product! Have cooked so many things on it so far! Bought the charcoal combo since we love charcoal and it is PERFECT, so well made!
    Jennifer
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/09/2021
    Never again will I get a big item from Walmart
    Box arrived beat up like it just survived a war. The actual pit was bent and was missing pieces. I felt horrible as this was a Christmas gift for my father.
    OCTAVIEA
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/31/2020
    half way building this item noticed a lot of dents on one side and several brackets bent. Contacted walmart.com and was offered a very small discount. If I wanted to return I would have to take apart and take back to store and they are out of stock so who knows when I could get replaced. I expected more and disappointed that it was so damaged. I hope we are able to repair enough for use.
    Nicole
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/12/2020
    Terrible quality!
    This is a cheaply made piece of crap. I didn't get halfway through assembly because many of the screw holes don't even line up; could not attach lower shelf at all, which includes the propane tank support. There are several bad welds in the metal also. If I can't even assemble the product, why should I trust this thing to not blow up in my face while in use?
    ashley