Back to Mainstays Classic 6 Drawer Dresser, Dove Gray

Customer reviews

3.15 out of 5stars
(20 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/09/2022
I honestly love this Unit. I used it in our small business set up and it's very good, sturdy. I ordered 2 in the past and will order more in the future. I love how quick and responsive Andy and her supervisor of the customer service representative that I talked to about some queries about this unit. I do hope that they could have changed the system for me there(lol) i was to order 2 or 3 more units but with the deal, I ended up ordering 1unit. But I totally 100percent recommend this! Thank you Walmart, your people are amazing!
Clau

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/12/2022
Nice dresser, horrible FedEx
Damaged upon arrival. Dresser looks like it is a nice buy for the price. However the FedEx shipping is horrible. Saw the delivery guy roughly handling the package then dropping it (literally) barely onto our porch. He left it in the snow and it's a cardboard box filled with particle board… we were out of town for the day so I had to have a friend move it to the door to prevent further damage. Damage is pictured with this review, the connecting pieces are broken loose and the top surface is cracked through and losing sawdust. Overall not Walmarts fault but still frustrating opening a package and the item will barely be usable (connecting pieces broken) right out of the gate.
Ronald
14 reviews
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  • 1.00 out of 5 stars review
    Verified Purchaser
    11/12/2022
    Nice dresser, horrible FedEx
    Damaged upon arrival. Dresser looks like it is a nice buy for the price. However the FedEx shipping is horrible. Saw the delivery guy roughly handling the package then dropping it (literally) barely onto our porch. He left it in the snow and it's a cardboard box filled with particle board… we were out of town for the day so I had to have a friend move it to the door to prevent further damage. Damage is pictured with this review, the connecting pieces are broken loose and the top surface is cracked through and losing sawdust. Overall not Walmarts fault but still frustrating opening a package and the item will barely be usable (connecting pieces broken) right out of the gate.
    Ronald
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/17/2022
    Very good dresser!
    Honestly I was contemplating whether I should or shouldn't purchase this dresser and I just went ahead and purchased it. I have never put any furniture together in my live and when I say this was the easiest thing ever, I seriously mean it!! The instructions were so simple, took me a day to complete it but honestly it's so worth it! Very cute and has plenty of storage room. It came a little chipped on the bottom drawer but honestly it doesn't bother me.
    Dulce
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/17/2022
    Not bad. Not great.
    CON: Packaging came looking real rough. Which I should have guessed something could be wrong with a piece. I was right. It wasn't completely broken but came damaged and I was worried it would snap. There is no way I would be able to get this thing back to Walmart though. Took a star off for these issues. PRO: It's a decent dresser. It's cheap that's for sure but if you're wanting it for an extra room, get it. Easy to put together especially with a drill. Definitely takes 2 people if you are lugging that thing up any stairs. She thick. but one person and put it together. I had everything put together in an hour tops. It does what I bought it for.
    Meredith
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/17/2022
    Easy and clean
    I love the style. It was easy to put together by myself. All the pieces were available. The only thing that didn't give it a 5 star was one of the drawers is slightly misaligned on the tracks. Not enough for me to have to send it back but it is definitely noticeable. Other than that it's a great addition to my room. I also change the knobs because I went down a Pinterest rabbit hole.
    Tiara
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/16/2022
    0/5 Stars, would not recommend
    Long story short. Got my dresser on Friday, go to put it together and a piece is snapped in half, contact the company and they don't have the part in stock, contact Walmart and they send out a replacement once I send back the first one. Before I send it back I get an email a new one shipped. Got the replacement today the same piece is cracked and the top piece of the dresser has a huge crack in so we are sending it back and will not be purchasing again
    franny
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/13/2022
    Good looking dresser!
    Simple but takes a while to assemble. Would definitely recommend a drill to help time go by faster. The only complaint I have is that packaging and shipping must've messed up because I have a big crack in the center of the top panel. Luckily it's not too deep.
    Elijah
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/13/2022
    Great dresser.
    I'm so glad I didn't let the reviews change my mind on this dresser. For only $100 it's a steal! It's super sturdy and wasn't that hard to put together. It took about 2 hrs which is what it said it would take with 2 people. I'm also 32 weeks pregnant and was able to put it together just fine with little help! I could understand the dresser not working for adult clothes, which is why I'm using it for my nursery. Super excited to use it. You definitely have to take your time putting it together and make sure everything is all lined up which is why I give it 4 stars.
    Jelly
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/09/2022
    I honestly love this Unit. I used it in our small business set up and it's very good, sturdy. I ordered 2 in the past and will order more in the future. I love how quick and responsive Andy and her supervisor of the customer service representative that I talked to about some queries about this unit. I do hope that they could have changed the system for me there(lol) i was to order 2 or 3 more units but with the deal, I ended up ordering 1unit. But I totally 100percent recommend this! Thank you Walmart, your people are amazing!
    Clau
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/05/2022
    Terrible quality
    I bought this for my sons room thinking he's just a toddler I don't need anything fancy. God I wish I spend a little more money on something better quality. This dresser was cheap material that would just crack when put together. I finally managed to get most of the pieces together and the drawers didn't go in right. It was a mess. It all broke before I was even able to finish it. Just a garbage product.
    Awful
  • 1.00 out of 5 stars review
    Verified Purchaser
    10/05/2022
    Worst Product , worst CS team
    Bad quality. I had very bad experience with this product. First - Item delivered on time. But, it was left one the mail box area. As it's a heavy item I couldn't find enough support to get it to my unit. Spoke to Walmart CS team and none could resolve. Second - After spending much time in bringing item to my home , started assembling. To my surprise wooden sheets are broken. Package is in good shape. But , a damaged product is delivered. Spoke to Walmart CS team and scheduled a return. But , they wanted product to be re-packed. There are too many pieces in the box said - it's not possible for me to re- pack. Walmart guys didn't agree , after talking for 1 hr finally agreed to arrange another vendor to pick up item as is. Delivering a damaged product is their issue, why customer should take pain in returning ??
    Pavithran
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/26/2022
    Needs better protection for shipping.
    Slightly beat up from shipping. There is scratches drawers and side of the dresser due to the shipping. Also didn't appreciate fedex delivery as they will never leave the packages due to our dogs being in an invisible fence. Never have those problems with UPS and our package came 2 days later than expected because of it.
    Whitnee
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/18/2022
    I can see some damages in the cabinet
    Tahir
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/18/2022
    Worst product ever
    This was the WORST purchase I have ever made. My son and I followed the directions STEP BY STEP. The dresser is not attached in the too middle so moving it around has to be done with ease or it will come apart. The back panel is super flimsy and comes of without even touching it. The bottom board is bent inward which causes a safety hazard because the dresser falls forward easily and is VERY heavy. Please RUN. I will never purchase anything from Mainstays ever again. I am trying to do a return and they are making it extremely difficult. NEVER AGAIN!! I wish i could give this 0 stars.
    Britneg
  • 5.00 out of 5 stars review
    Verified Purchaser
    07/13/2022
    Exactly what you think it will be
    I was wary when reading the reviews - some people think its great and some don't. I will say it was one of the heaviest boxes I have gotten delivered. That being said I thought that the building of it was very easy. I had two people carry it in but I built it myself in around 2 hours (and if you had another person helping make the drawers it would have been faster. This product is significantly cheaper than other dressers and I am very happy with it. Also a tip - the handles are what make it look cheaper so I got new handles from Amazon for 15 dollars that are gold with 3.75" hand pulls and now it looks super nice! I recommend this product.
    Amanda
  • 3.00 out of 5 stars review
    Verified Purchaser
    07/08/2022
    Damaged item with no replacement parts available
    Although I think this dresser is worth the price, mine got delivered with some damaged pieces. I contacted manufacturer to send replacement parts but they informed me that those pieces were out of stock and to contact Walmart to return this heavy dresser. I had already started to put pieces together and threw away the box, so now I would have to buy a box to pack all the pieces back up and then return. That would have been to much of a hassle so I repaired the cracks in the damaged pieces myself just to finish putting it together. I probably would not purchase this item again.
    pamela
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/27/2022
    Board issues
    The drawer is small , also it came with many paint board issues. The back board is too light.
    Dom
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/24/2022
    Great purchase
    So glad I didn't let the bad reviews deter me from ordering this product. My 12 year old son and I built two of these units in about 5 hours total. Sorry to those who had a bad go of it. That can be very frustrating. Tips: Box is heavy. So don't be a hero. 2 person carry. Prepare adequate work space so you can organize the parts. We did it on a 8' x 10' area rug in the middle of the living room while we binge watched Stranger Things. You'll need a phillips head screwdriver and a hammer. First dresser took about 3 hours because we worked slowly and took breaks. Next unit was built in under 2 hours because we knew what to expect. Simple sturdy units. Not flimsy at all. I will update if anything changes.
    George
  • 3.00 out of 5 stars review
    Verified Purchaser
    06/15/2022
    sent wrong color.
    Ordered in black oak and was sent Dove Grey would return but i can't lift it to put in my car.. Verify the package with the barcode on the side before wasting your time moving into your house and unboxing.
    moe
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/05/2022
    Simple, good value, storage
    Perfect for my guest room / craft room. I am looking forward to putting this to use to hide all the extra supplies I keep in this room. It was pretty easy to put together. The instructions were clear. I did need a second set of hands to do it properly and save my self the frustration.
    Melanie
  • 3.00 out of 5 stars review
    Verified Purchaser
    05/22/2022
    We had to take time straightening out the locks that were crooked when delivered. Otherwise the dresser was easy to assemble and looks nice.
    HM1017